Answers common questions
Opening hours, prices, menus, services, packages, policies, directions and FAQs.
AI Booking Receptionist
Your AI front desk for bookings, calls and customer questions.
Hospifi answers guests on WhatsApp, Instagram, Facebook, your website and phone. It uses your business information to answer questions, check availability, qualify enquiries, confirm bookings and sync every detail into one system - 24/7.
Answers business questions
Handles calls and messages
Books automatically
One unified system
Human handoff available
78% of guests book with the first business to respond
If you miss the call or reply too late, the booking goes elsewhere. Hospifi replies instantly across WhatsApp, Instagram, Facebook, website enquiries and phone calls, so every enquiry is handled while intent is still fresh.
Higher conversionBe first to respond
After-hours bookingsCapture demand 24/7
Calls and messages coveredNo channel ignored
Guest details loggedEverything saved in one system
Business knowledge
Hospifi answers like someone who knows your business.
Train Hospifi AI with your opening hours, services, prices, packages, menus, policies, FAQs, locations and booking rules. When guests ask questions, Hospifi gives helpful answers from your approved business information and guides the conversation toward a booking.
What time do you open?Do you have a table for 4 tonight?How much is the deluxe package?Can I change my booking?Do you have outdoor seating?Can I book for Saturday?
Approved business information
Source of truth for every reply
Opening hours
Services and packages
Locations
Booking rules
Example answer
Guest
Do you have outdoor seating and a table for 4 tonight?
Hospifi
Yes - outdoor seating is available tonight. We have a table for 4 at 7:30 PM or 8:15 PM. Would you like me to book one?
Answered using
Opening hoursBooking rulesServices
Handles booking intent
Checks availability, collects details, suggests suitable times and confirms bookings.
Understands natural language
Guests can ask in their own words. Hospifi understands the intent and responds clearly.
Escalates when needed
Complex or sensitive conversations can be handed to your team with the full context included.
How it works
From first question to
confirmed booking, automatically.
Guests reach out on WhatsApp, Instagram, Facebook, your website or by phone. Hospifi answers questions, checks availability, collects the right details, confirms the booking and keeps everything organised in one system.
1
Train Hospifi on your business
Services, menus and packages
Opening hours and locations
Prices, policies and FAQs
Booking rules and availability
Approved source of truth
2
Connect every booking channel
WhatsApp
Instagram
Facebook
Website
Phone Calls
3
AI receptionist handles the enquiry
Detects intent
Answers questions
Checks availability
Collects details
Confirms the booking
4
Booking confirmed and synced
Confirmation sent
Guest profile saved
Conversation logged
Calendar updated
Analytics updated
Business-specific answers
Hospifi replies from approved business information instead of generic scripts.
Human handoff
Escalate complex conversations with the guest context already included.
One operating view
Conversations, bookings, guest details and AI actions stay organised together.
Platform
One system for every booking conversation.
Hospifi gives your team one view of every message, call, guest, booking and AI action. See what the customer asked, what Hospifi answered, whether a booking was confirmed, and when a human needs to step in.
ET7:32 PM
Emma Taylor
Do you have a table for 2 this Saturday?
Booking confirmedJW6:45 PM
James Wilson
How much is the deluxe package?
Package details sharedME5:08 PM
Mr. Edwards
AI answered and confirmed booking.
Booking readyWV4:18 PM
Website visitor
Directions provided to restaurant parking.
Directions sentED3:47 PM
Emily Davis
What time do you open?
Information providedNB12:48 PM
Noah Brooks
Can I book a table for 4 tonight?
Booking confirmed
Emma Taylor
via WhatsApp
Do you have a table for 2 this Saturday?
7:32 PM
Hi Emma. Yes, we have a table for 2 this Saturday, May 24 at 7:30 PM. Shall I go ahead and book it for you?
7:32 PM
Yes please!
7:33 PM
Great. Your table for 2 on Saturday, May 24 at 7:30 PM is confirmed. We'll see you then.
7:33 PM
Booking confirmed
Reservation for 2 - Sat, May 24 - 7:30 PM
Reference #RZ7B2Q
Type a message...
Channel reality
Built for the way modern guests book.
Guests do not book through one neat channel anymore. They message, call, click and enquire wherever is easiest. Hospifi captures that demand, answers questions and turns it into an organised booking workflow.
Treat social DMs like real booking leads
Capture after-hours enquiries while your team is offline
Answer missed calls and phone requests quickly
Convert website interest into confirmed bookings
Keep every channel organised in one system
Today's reservations
12 reservationsToday
Tomorrow
Upcoming
7:00
PM
Sarah Johnson
WhatsApp
Table for 2
Confirmed7:30
PM
Michael Reed
Website
Table for 4
Confirmed8:15
PM
James Wilson
Instagram
Table for 6
Confirmed8:45
PM
Laura Patel
Phone
Table for 3
Confirmed9:15
PM
Daniel Turner
Facebook
Table for 2
Special request9:45
PM
Alex Harris
Returning guest
Table for 2
ConfirmedOutcomes
More bookings. Fewer missed enquiries. Less admin.
Hospifi replaces slow manual follow-up with an always-on AI front desk that captures demand, answers questions and keeps booking conversations moving.
All demand
Capture more demand
Every message, call and web enquiry gets answered before it disappears.
More bookings
Convert questions into bookings
Hospifi answers customer questions, removes friction and guides guests to the next step.
Less admin
Reduce front-desk admin
Your team spends less time replying to repetitive questions, chasing details and logging conversations manually.
24/7
Cover after-hours enquiries
Guests can get answers and book when your team is closed, busy or unavailable.
One system
Keep teams aligned
Everyone sees the same guest, booking, channel and conversation history.
Clear insight
Understand what converts
Track where enquiries come from, which channels become bookings and where response gaps still exist.
Product tour
See Hospifi in action.
A real operations view for booking teams: live inbox activity, AI replies, call summaries, booking-ready details, guest context, channel source and human handoff states in one place.
InboxCalendarGuestsChannelsAnalytics
Today's booking conversations
Prioritised by intent, response status, and channel.
WhatsAppAvailability checked
Sarah Johnson
Do you have availability this Saturday?
InstagramPackage details shared
Michael Lee
How much is the deluxe package?
PhoneBooking ready
Mr. Edwards
AI answered and confirmed booking
WebsiteCalendar checked
Website visitor
Directions provided to restaurant parking
FacebookQuestion answered
Emily Davis
What time do you open?
Who it is for
Built for businesses where every enquiry matters.
Hospifi is designed for hospitality and appointment-led teams where slow replies, missed calls and unanswered questions can mean lost revenue.
Restaurants
Turn social DMs, calls and web enquiries into confirmed tables during busy service.
Cafeterias
Manage takeaway questions, table requests and busy lunch enquiries from every channel.
Hospitality groups
Give central teams visibility across venues, channels, conversations and booking operations.
Clinics
Collect appointment requests, organise patient enquiries and route sensitive conversations when needed.
Spas
Handle package questions, availability checks and after-hours booking demand in one place.
Service businesses
Capture inbound demand from calls, messages and web enquiries without slow follow-up.
Trust
Built on trusted infrastructure.
Hospifi is designed for real-world booking operations, with professional messaging integrations, approved workflows and reliability practices that support always-on response handling.
Approved and vetted by Meta developers
Hospifi has gone through Meta developer review for the systems that support connected messaging workflows.
Verified Meta Tech Provider
Hospifi is operated by a verified Meta Tech Provider business and built for professional Meta channel integrations.
Built for always-on response handling
Operational safeguards, channel states, escalation rules and automation controls help teams manage demand reliably.
Meta review
Approved workflows
Provider status
Verified Tech Provider
Operations
Built for production use
Human control
Handoff available
Ready when demand arrives
Ready to stop losing bookings to slow replies?
Give every guest an instant answer, capture every call and message, and keep every booking conversation moving inside one AI-powered system.
Instant answers
Calls and messages covered
More confirmed bookings