Privacy Policy
Last updated: September 1, 2025
Introduction
Hospifi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use and share it, and the choices you have regarding your information when you use our websites, applications, and related services (collectively, the "Service"). By using the Service, you agree to the terms of this policy.
Information We Collect
Account Information
When you create or update an account, we collect information such as your name, email address, and authentication credentials.
Usage Data
We automatically collect technical data about how you interact with the Service, including IP address, device information, pages viewed, and the dates and times of your requests.
Payment Information
If you make a purchase, our payment processors collect billing details necessary to complete the transaction. We do not store full payment card numbers.
Cookies and Tracking Technologies
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
Third-Party Data
If you choose to link, connect, or log in to the Service using a third-party platform (such as Meta or other social networks), we may receive information necessary to authenticate your account and provide the integration. Any information received will be handled in accordance with this Privacy Policy and the third party's own policies.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process transactions and send related communications.
- Respond to inquiries and provide customer support.
- Monitor and enhance the security and performance of the Service.
- Develop new features and improve existing ones.
- Comply with legal obligations and enforce our terms.
Sharing of Information
We may share your information with:
- Service providers that perform services on our behalf.
- Analytics partners that help us understand how the Service is used.
- Authorities or others if required by law or to protect rights and safety.
We do not sell your personal information.
Data Retention
We retain personal data for as long as your account is active or as needed to provide the Service. We may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.
Data Security
We employ technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To exercise these rights, contact us at privacy@hospifi.io.
Data Deletion Requests
You may request that we delete the information we hold about you by emailing privacy@hospifi.io or submitting a request through our support form. We will respond to verified requests within a reasonable timeframe and delete data as required by applicable law.
If you have connected Hospifi to your Facebook account, you can also request deletion directly through Facebook. Removing the Hospifi app in your Facebook settings sends us a signed request from Meta that initiates deletion of any data we hold about you. We will acknowledge the request and provide a link and confirmation code where you can check the status of your request.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place when transferring data across borders.
Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Service or by email.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at privacy@hospifi.io or through our support form.